While we work to keep the platform safe, you play a crucial role in protecting your account. Here are the most effective steps you can take:
Enable Two-Factor Authentication (2FA)
This is the single most powerful way to secure your account. We strongly recommend all users set this up.
Use a strong and unique password
Your Altify password should be complex and not be used for any other service. We suggest using a trusted password manager to create and store it.
Secure your email address
Your email is the key to your account. Protect it with a strong password and its own 2FA. Regularly check for suspicious forwarding rules that could send your emails to an attacker.
Stay alert
Pay attention to email and app notifications from us. If you see any activity you don’t recognise, report it immediately.