Articles on: Security

How do I make my Altify account more secure?

Altify will keep your cryptocurrency safe, but only you can protect your account from being accessed by intruders. That’s why we created this list of good practices to help you keep your account safe.

It’s extremely important that you use a strong password. Not only must your Altify password be strong - it must also be unique.

If you’re using the same password on your Altify account as your email or your social media accounts, then you’re basically betting the keys to your Altify crypto wallet on you never having clicked on a phishing link.

To protect yourself even further, it’s good practice to use a password manager, which allows you to create and remember secure passwords. It’s good practice to update your password regularly.

This is such a powerful security measure, it shouldn’t be regarded as optional. With enough time and computer power, any password can be guessed.

Use Biometrics and Touch ID / Face ID
This feature gives you the option to set up biometric authentication (Touch ID or Face ID if you use iOS) for various security features within your Altify account, such as unlocking your app and confirming transactions.

Secure your Email
Altify will interact with you through your email. This is our way of communicating with you. If criminals have access to your email, you are at risk.

Here are a few things you can do:
Use a unique and strong password
It's recommended to update your password frequently. A strong password is at least 14 characters in length and contains a mix of letters, numbers and special characters
Set up two-factor authentication for your email
Most email providers support Google Authenticator or even SMS security. Check your settings
Check your forwarding settings to make sure
Attackers will sometimes gain access to your email. They’ll remain stealthy. Without your knowledge, they set up a forwarding address to have all your incoming mail forwarded to them. They wait until the opportunity arises to steal from you. In this way, your crypto can be stolen even if your account was compromised months ago. Check your mail forwarding settings and make sure there aren’t any unknown devices logged into your mail
If you signed up with Altify using a Gmail address, here are some additional resources for you:
Read Gmail’s help article on security
Sign up for Google’s Advanced Protection Program

Stay Alert
Read any notifications sent by Altify and report any activity that looks suspicious as quickly as possible to us.

No time spent on improving security is ever wasted. Stay safe, and feel free to reach out to us if you have any security-related questions. We’re here to help.

Updated on: 30/11/2023

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