Who is Altify's CEO?
Sean Sanders, is Altify's CEO and Founder. Sean has been Altify's CEO since the company's inception in 2019. Prior to Altify he worked in the investment industry at Knife Capital, Draper-Gain Investments and Sabvest Capital.PopularHow do I start investing with Altify?
Before you start investing, you’ll first need to sign up for an account.
Just follow these steps:
Download the Altify app from either the Google Play Store or the Apple App Store.
Sign up for an Altify account and complete the identity verification (KYC) process.
Fund your Altify account by making a deposit in cryptocurrency or cash.
Once these funds are allocated to your Altify accouSome readersWhat is the minimum deposit amount required to start investing with Altify?
The minimum deposit amount varies based on your account currency:
US Dollars (USD) - $50.00
Euros (EUR) - €5.00
Pound Sterling (GBP) - £50.00
South African Rands (ZAR) - R100.00PopularWho are the investors behind Altify?
Altify has received investment from Johannesburg Stock Exchange-listed speciality investment group Sabvest as well as several VCs including High-Tech Gründerfonds, CVVC, Emurgo, Founders Factor Africa and Calm Storm Ventures.
Additionally, Altify has several notable angel investors including Patrick Pöschl, co-founder of the Munich-based robo-advisor Scalable Capital, which is now valued as a unicorn (over €1 billion valuation), Christopher Oster, co-founder and CEO of the insurance manager CLASome readersWhere can I download the Altify mobile app?
You can download the Altify app from either the Google Play or the Apple App stores.Some readersHow was Altify formed?
Altify was formed through a merger between Revix and Coinpanion in 2023. You can read more about this on our Blog.Some readersHow is the profit/loss calculated on my Altify account?
The profit/loss on your Altify account is calculated using the Time-Weighted Return (TWR) method. This method accounts for the timing of your investments and excludes the impact of any cash inflows or outflows to provide a fair assessment of investment performance.
This approach helps in comparing the performance of different investments over a specific period.
To calculate TWR we do the following:
Break down the measurement period into sub-periods, starting after a cash inflow/outflow and endFew readersIs it safe to use Altify?
Altify employs best practices in terms of security, by utilising advanced security technologies. All assets held on Altify are collateralised 1:1 at all times and we take great care to protect the assets of our clients from loss.
However, no amount of security on our end can make up for inadequate personal security. To protect your Altify account, we strongly suggest that you enable 2FA, use a strong unique password and never share your password with anyone.Few readersHow does Altify handle cryptocurrency forks and airdrops?
At Altify, we take a diligent approach to oversee cryptocurrency forks and airdrops for supported digital assets. Our approach involves technical reviews and compliance checks to ensure the security of user assets.
While not all forks or airdrops are supported, we make every effort to communicate our position well in advance. For detailed information regarding a specific fork or airdrop, please refer to our Blog or send a message using our on-site web messenger oFew readersHow much does it cost to open an Altify account?
Altify does not charge any account opening fees or monthly account fees. Low trading, rebalancing and withdrawal fees are charged with all of these costs disclosed to you before you transact.Few readersWhat is a cryptocurrency wallet, and do I need one for my Altify account?
A cryptocurrency wallet is a digital tool for securely storing and managing cryptocurrencies. Just like you'd use a physical wallet to store your cash and cards, a crypto wallet stores your public and private keys, the digital codes that let you receive or spend your cryptocurrencies.
While you technically 'store' your cryptocurrency in a wallet, what you're actually storing is the secure digital keys used to access your public cryptocurrency addresses and sign transactions.
As for needing oneFew readersWhat would happen if Altify closed down?
In the unlikely scenario of Altify closing down, your assets, including both your cash and investments, held with Altify would be returned to you.Some readersDoes Altify offer an API?
Currently, Altify does not have a publicly available API. For specific needs or collaborations, involving an API, please feel free to reach out to our Support Team via email at support@altify.app, or send us a message via our on-site web messenger or from the Profile section of the mobile app. We're always open to exploring possibilities to serve you better!Few readersCan I get a statement for my Altify Account?
Yes, we can provide you with an account statement! This statement includes details of your transactions and current holdings. Request an account statement by reaching out to our Support Team via email at support@altify.app or send a message using our on-site web messenger or through the ‘Profile’ section on the mobile app.Few readersWhere is Altify incorporated?
The holdings company of the Altify group is incorporated and domiciled in the United Kingdom. Altify currently has operating subsidiaries in South Africa, Poland and the Seychelles.Few readersIs my capital guaranteed with Altify?
No, your capital is not guaranteed.
As with most investments, the returns on your investment are determined by the performance of the underlying assets in your portfolio. If the value of your assets decreases, the value of your portfolio will also decrease. Altify is not responsible for any loss of funds and investors must be aware that cryptocurrencies are a volatile asset class.Some readersCan I access my transaction history?
Here's how:
Log into your Altify account on a web browser.
Navigate to the 'Transactions’ section of your account.
Here, you'll be able to view a list of all your past transactions, including buys, sells, and any transfers.
If you're having trouble finding this information, or if you need more detailed transaction history, please contact our Support Team via email at support@altify.app or send a message using our on-site web messenger or through the ‘Profile’ seFew readersIs Altify better suited to professional or retail investors?
We cater for professional and non-professional investors.
At Altify, we believe that all investors deserve a simply-delivered yet sophisticated level of service and security, equal to the experience they're used to when investing in other financial securities such as stocks. We want to revolutionise the way we all view, understand and invest in digital assets.Some readersHow do I update my email address on my Altify account?
For security reasons, please note that this functionality is not available directly on our website or mobile app. To proceed with the update, kindly get in touch with our Support Team by sending an email to support@altify.app or using the on-site web messenger. Alternatively, you can navigate to the 'Profile' section within the mobile app and contact our Support Team from there.Few readersHow does Altify get better digital currency prices?
Altify connects to multiple global exchanges and in real-time optimises any acquisition decision in order to get customers some of the best prices available.
While specific cryptocurrencies are homogenous (the same everywhere in the world), their prices vary across countries and even exchanges within the same country, giving a rise to arbitrage opportunities which Altify leverages.Few readersHow do I update my account password?
If you need to update your account password, follow these steps:
Log into your Altify account.
Navigate to 'Profile'.
Select the 'Password' section and click on 'Update'. You'll be prompted to enter your current password and enter your new password.
Confirm your new password by entering it a second time in the provided field.
Save your changes.
Please ensure your new password is strong and unique for your security. If you encounter any issues while updating your password, pleasFew readersWhat can I do with Altify?
Altify empowers you to take control of your wealth. Our platform offers a secure and user-friendly interface that allows you to manage a diversified portfolio using our proprietary technology. With Altify, you have the flexibility to directly own the digital currencies of your choice and enjoy hassle-free access to the exciting world of cryptocurrencies.Some readersHow do I update my mobile number on my Altify account?
For security reasons you cannot update your mobile number on our website or mobile app. To update your email address, please contact our Support Team via email at support@altify.app, or send us a message via our on-site web messenger or from the Profile section of the mobile app.Few readersCan I place limit orders on Altify?
Unfortunately, we currently do not support the placement of limit orders. We are continually working to improve and expand our platform, so keep an eye out for upcoming updates and new features!Few readersDoes Altify support stop loss, take profit or stop market orders?
Currently, we do not provide options for stop loss, take profit, or stop market orders. We recognise the significance of these features for risk management in investment. Our team is committed to enhancing our platform, so be sure to stay informed about our updates and potential changes to our platform's functionalities.Few readersWhat's a spot rate?
A spot rate refers to the current exchange rate at which a currency can be bought or sold for immediate delivery or settlement. It represents the prevailing market rate for a particular currency pair at a specific point in time. Spot rates are typically used for immediate transactions or for calculating the present value of future cash flows in financial analysis.
Spot rates are quoted in currency pairs, such as USD/EUR or GBP/JPY, and indicate how much of one currency is needed to buy or sellFew readers