How do I verify my Altify account?
Upon signing up with Altify, you'll need to confirm your identity before you can dive into investing.
Not to worry, we’ve made this process a breeze and can be completed within minutes!
Here's your step-by-step guide to verifying your account on the Altify app:
Start by answering a few questions about your intended use of your Altify account, such as your projected investment amount for the next month and year, your employment status, investing experience, and the source of your funds.
2Few readersHow long does verification take?
Through leveraging AI and facial recognition technology, we've designed our KYC process to get you fully verified in under 5 minutes.
Your identity will usually be verified in a few minutes to a few hours, but it may take a day or two in rare cases.Few readersWhat does it mean to “KYC” your account?
As a financial services provider, we are committed to safeguarding your personal information and funds. A key part of this commitment involves the implementation of stringent anti-money laundering regulatory procedures, one of which is called 'Know Your Customer' or KYC.
The KYC process allows us to verify your identity, ensuring that we maintain a secure and compliant environment within the Altify ecosystem.
At Altify, we're committed to providing a platform that benefits society and isn't usFew readersWhat documents are required for verification?
For verification purposes, we only require any one of the below valid government-issued ID documents.
Passport.
National identity card (both front and back). South African customers can also use their green ID book.
Driver's Licence (both front and back).
Other valid government-issued IDs may be accepted if they display your full legal name, photo, date of birth, and issue and expiry dates clearly on the front of the ID.
We automatically run the necessary KYC checks on your account basFew readersWhat are the acceptable forms of ID for verification?
For verification purposes, we require valid government-issued ID documents.
Accepted ID documents include:
Passport.
National identity card (both front and back). South African customers can also use their green ID book.
Driver's Licence (both front and back).
Other valid government-issued IDs may be accepted if they display your full legal name, photo, date of birth, and issue and expiry dates clearly on the front of the ID.
What constitutes an acceptable ID photo?
To ensure the smoFew readersCan I change the information I provided during verification?
Yes, you can change the information you provided during verification, but it will require our assistance. At Altify, we understand that circumstances change and it may be necessary to update your details.
To initiate this, please reach out to our Support Team via email at support@altify.app, or send us a message via our on-site web messenger or from the Profile section of the mobile app. If you’re using our mobile app, you can reach our Support Team by navigating to your PFew readersIs my personal information safe during the verification process?
Absolutely, your personal information is in safe hands during the verification process. At Altify, we take your privacy and security very seriously.
We use state-of-the-art security measures to ensure that your personal data is protected throughout the verification process. All data transmitted between your device and our servers is encrypted using robust encryption standards.
Furthermore, we follow stringent data protection practices and comply with all applicable regulations to ensure that yFew readers